Cancellation and Refund

Devity is committed to customer satisfaction and offers a transparent cancellation and refund policy for our Software as a Service (SaaS) platform. Please review the following terms:

• Cancellations for subscription services can be requested at any time from your account dashboard or by contacting our support team at info@devity.in.
• If you cancel your subscription within the first 2-3 days of purchase and have not used any premium features, you may be eligible for a full refund. Refund requests after this period or after usage of premium features may not be entertained.
• Refunds are not provided for partial months of service, unused features, or downgrades during an active subscription period.
• If you experience technical issues or the service does not perform as described, please contact our support team within 3 days of encountering the issue. We will investigate and, if appropriate, offer a refund or service credit.
• Refunds (if approved) will be processed within 3-4 business days to the original payment method.
• For services or features provided by third-party vendors through our platform, please refer to their respective cancellation and refund policies.
• Devity reserves the right to refuse a refund if we determine that the request does not meet our policy criteria or if there is evidence of abuse or misuse of our services.

If you have any questions about our cancellation and refund policy, please contact our customer support at info@devity.in.